UGame Studio

Notice of Privacy

UGame Studio is committed to protect the information of its Users. Therefore, UGame Studio respects and protects the data of Users to ensure proper compliance with the Law 1581 of 2012 and Decree 1377 of 2013 of Colombia, by which the constitutional right of all persons to known, update and rectify the information that has been collected about them in databases, and the other rights, liberties and constitutional guarantees referred to in Article 15 of the Political Constitution; as well as the right to inform in article 20 of the Political Constitution of Colombia. The User who uses and enjoys UGame Studio must know and accept the following Privacy Policies ("Privacy Policies").

Our Privacy Policies might be translated to other languages where the Website is localized but the original Policy will always be found in Spanish at https://www.ugamestudio.com/privacy-policy-spanish.html. In the event of any differences in meaning between the original Spanish version and a translation, the original Spanish version takes precedence. In case of dispute or arbitration only the Policy in Spanish will apply.

In order to comply with the provisions of the Law 1581 of 2012 and Regulatory Decree 1377 of 2013 and other concordant regulations related to the protection of personal data in Colombia, we allow ourselves to disclose the following information

UGame Studio will act as Responsible for the Treatment of the Personal Data and may collect, use and process this Personal Data in accordance with the Information Treatment Policy available at www.ugamestudio.com
UGame Studio guarantees to the Owner of the data (which is the natural person with whom the personal data is related) that his personal data will be treated with confidentiality, security, truthfulness and transparency.
Game Studio guarantees the Data Owner his right to access to his own personal information. UGame Studio also guarantees the right of Owners to decide what information they want to share.
UGame Studio will not force its users to answer questions about sensitive data or minors.

UGame Studio in the development of its corporate purpose collects the data that is required for the following purposes:

Develop administrative activities, human resources management, commercial activities, and to handle the relationships with suppliers.

Develop commercial activities such as publicize services, make advertising activities, and disclose information of interest.

The rights of the Data Owners are those provided in the Constitution and the law, especially the right to Know, update, rectify and consult it´s Personal Data at any time regarding the data that consider partial, inaccurate, incomplete, fractionated, those that lead to error or those whose Treatment is expressly prohibited or has not been authorized. Also delete personal information, as well as the right to revoke the authorization that has been granted.
If you would like to ask about, make a request relating to, or make a complaint related to personal data, you can contact UGame Studio through the UGame Studio contact means, which are published on the website or write to the email contact@ugamestudio.com
UGame Studio may update these Policies from time to time without prior notice. UGame Studio will inform and publish the new policies every time there is an update.

UGame Studio

Privacy Policy

To comply with current legislation on Personal Data Protection Law 1581 of 2012, Decree 1377 of 2013 of Colombia and the General Data Protection Regulation of the EU, UGame Studio, a company located in Medellín, Colombia, regulates data processing of the users of www.ugamestudio.com and its associated platforms, its suppliers, contractors and in general any of the data that UGame Studio collects.

When you share your personal information with UGame Studio you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not share your information with UGame Studio, and do not use UGame Studio platforms. This Privacy Policy is part of, and is governed by, the terms and conditions of UGame Studio.

Personal data will not be used at any time for purposes other than those established here. UGame Studio will only use the information for different purposes when that is authorized by law or when the owner of the data authorizes it.

The treatment to which personal data is subjected is mainly due to the development of the corporate purpose of UGame Studio and the related activities that arise from it.

Policy overview:

This Policy intends to establish the criteria that UGame Studio will take into consideration to carry out the Processing of Personal Data (or "Treatment"). Data Processing (or "Treatment") includes any operation or set of operations on personal data, such as collection, storage, use, circulation, elimination or transfer of data. During the Treatment, UGame Studio can assume the role of Responsible for the treatment or Delegate.

When UGame is acting as Responsible, UGame Studio makes decisions about the Personal Data. When acting as a Delegate, UGame Studio follows the orders of the Responsible person.

Specific objectives of the Policy:

Adopt good practices according to the legal requirements, regarding data protection and privacy of personal information.

To comply with the rights contained in the GDPR, which corresponds to UGame Studio, clients, employees, web contacts, suppliers, and contractors concerning the processing of personal data.

Usage of the policy

These policies apply to all personal data collected by UGame Studio.

UGame Studio is a platform that offers a set of tools and components that facilitate the creation of video games in Unity Engine. The UGame Studio platform is made up of its website and other products and services, including other digital assets: plugins, illustrations, 3D models, sounds, videos, animations, images, and texts. In order to use UGame Studio, the users must read, understand and accept this Policy.

When UGame Studio is collecting personal data, UGame Studio will be acting as the Responsible for the Treatment, and will comply with all the legal obligations.

Recipients of the policy

The Policy applies to all people, who process personal data collected by UGame Studio or that is related to UGame Studio, like:

Customers
Users
Allies.
Contractors.
Service Providers.
Supply Providers.
Potential customers.
Interested third parties.

Definitions

To interpret the Policy, the following definitions must be taken into account:

Owner: Each of the natural persons with whom the personal data is related may be the Users of the Platform.
Personal Data: A set of information likely to be related to one or more natural persons.
Sensitive Data: Sensitive data are those that affect the privacy of the Holder or whose improper use can generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership of unions , social organizations, human rights organizations or those that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life, and biometric data.
Data Processing (or "Treatment"): Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion.
Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and / or the treatment of the data.
Delegate: Natural or legal person, public or private, which by itself or in association with others, performs the processing of personal data on behalf of the Responsible person for the Treatment.
Database: Organized set of personal data that is subject to processing.
“Supplier” or “Provider”: Any natural or legal person who sells a product or provides a service to UGame Studio.
User: Any natural or legal person who is assigned a "login" and a "password" to access the platform developed by UGame Studio.
Habeas Data: Fundamental right of every person to know, update, rectify, and/or cancel the permission for the personal data treatment and that is being processed in public or private databases.
Transfer: Refers to the sending of personal data, by UGame Studio as Responsible or Delegate, to a third agent natural/legal person (“Recipient”), within or outside the national territory for the effective processing of personal data. The Recipient becomes a Responsible person for that personal data.
Transmission: Transmission: refers to sending personal data to a third person, under a contract for the transmission of personal data. Its purpose is to carry out a Treatment by the Delegate on behalf of the Responsible.
GDPR: It is the regulation that regulates the protection of the personal data of citizens living in the European Union.

GDPR:

To comply with the GDPR requirements, UGame Studio:

Has a security protocol established and implemented by the entire work team. All employees and contractors are trained with all the regulations related to personal data.
Uses third-party tools to handle personal data, which comply with international security standards, for specific purposes, without these third parties having the right to use it for purposes other than those authorized.
Complies with general principles of international standards regarding data quality, consent and the right to information; and offers all owners of the data, the rights of access, rectification, portability of data, restriction, suppression, and opposition.
Complies with the general criteria of legality, loyalty and transparency of data processing. The purposes of Treatment are determined, explicit and are legitimate.
Only collect the necessary data.
Guarantees the accuracy and updating of the data and keeps them only for the necessary time to execute the purposes of the treatment.
Adequates the necessary measures for an adequate level of security.

Authorization for Data Processing

Your personal data may be processed in any other country depending on the location of the suppliers, business partners and other entities that are allowed to access this information under the conditions of these Privacy Policies. By accessing or using UGame Studio, or by giving us your personal data, you specifically agree to this transfer and any other activity related to it.

The countries where your data might be processed, could include countries that do not have the same standard of data protection as the country from which the information was provided. In this case, UGame Studio will adopt all reasonable measures to guarantee that your data is treated with the levels of protection and security that they would receive in accordance with the GDPR.

UGame Studio will obtain the authorization to treat the personal data. This authorization will be obtained through different means, including a physical document, email, web page or in any other format that makes it possible to prove that the Policy was disclosed and that the owner authorizes the processing of their personal data.

Purposes and Uses of Personal Data:

UGame Studio in the development of its corporate purpose and its relationships with employees, customers, suppliers, creditors, strategic allies, subsidiaries, distributors, among others, collects data that is limited to the data that is relevant and appropriate for the following purposes :

Develop administrative, human resources, payroll and internal management activities of UGame Studio.
Establish consolidated and updated customer information.
Develop commercial, promotional, advertising and information activities.
Create close knowledge of your customers and third parties for segmentation, marketing and sales activities.
Contact the Owners to monitor and evaluate the quality of the services of UGame Studio.
Develop supplier management activities, including billing, commercial management and collections.
Improve the User experience in the Platform.
Know the preferences of the Users and the general trends in the Platform.
Allow the general operation of the Platform
Customize the User's experience in the Platform.
Provide registered Users with certain information and available services.
Sending and receiving messages through any digital means of communication created or to be created.
To do Advertising
To prevent fraud or perform security activities.
To send Gifts and do giveaways.

When UGame Studio delivers data of its Users to its Allies or service providers, they must protect the personal data, in accordance with the provisions of this policy. For this purpose, the provision of an audit will be included in the contract or document that legitimizes the sharing of personal data.

UGame Studio will verify that the requested data is necessary, pertinent and not excessive, in accordance with the purpose for which it was requested.

Attention to queries, petitions and complaints:

Every owner has the right to make requests to UGame Studio, free of charge, to know, access, update, rectify, delete information, request data portability and revoke the authorization or to make complaints regarding the Treatment that UGame Studio gives to Personal Data.

The request or complaints must be addressed to UGame Studio, with the Owners full name, the description of the request or complaint, the residence address, the contact telephone number, and the email. The Owner of the information must present and attach a valid document that proves his identity, as an ID. If you are an Adult: Valid identity document. If you are the successor: valid ID, Civil Registry of Death of the Owner and a Document that proves the successor status. If you are the legal representative and / or attorney: Current ID, Document that proves that you are the legal representative and / or attorney of the Owner and the Owner ID.

In the event that the request is incomplete, UGame Studio will request the interested person to correct the faults within five (5) business days after receiving the request. After two months from the date of the request, without the applicant presenting the required information, it will be understood that the claim or petition has been withdrawn.

The request will be answered within ten (10) business days from the date that UGame received the request. When it is not possible to attend the request within said term, the reasons for the delay will be reported, with the date on which the request will be attended, which in no case may exceed five (5) business days following the expiration of the first term.

UGame Studio is located at the following address and you can send your personal data request or claim:

Number: +57 314 5005812

Email address: contact@ugamestudio.com

Website : www.ugamestudio.com

Rights of the Owner

Right of Habeas Data: is the right to know, update, rectify and consult its Personal Data at any time regarding the data that is considered partial, inaccurate, incomplete, fractionated, those that lead to error, or those whose Treatment is expressly prohibited or has not been authorized.
Right to revoke consent: The owner of personal data has the right to revoke the consent or authorization for the treatment of his personal data, except in those cases contemplated as exceptions by law or contractually agreed otherwise.
Right of opposition: The owner of the data has the right to oppose the processing of their personal data, except in cases where such a right does not proceed by legal provisions.
Right to present complaints and claims or exercise actions: The owner of personal data has the right to present to UGame Studio, and to the Superintendencia de Industria y comercio (in Colombia), or the entity that is competent, complaints and claims, as well as other actions that are pertinent, for the protection of personal data. Complaints can only be filed to the authorities after obtaining a response from UGame Studio.
Right to request proof of authorization: The owner of the personal data may request proof of the authorization granted for UGame Studio, except when the authorization is not needed in accordance with the provisions of the General Regulations for the Protection of Personal Data.
Right to grant authorization for data processing: In the development of the principle of informed consent, the Owner of the data has the right to grant his authorization to carry out the processing of personal data. The authorization is qualified since it is prior to the treatment, explicit, and informed.

This authorization will not be required in the following cases:

When the information is required by a public or administrative entity in compliance with its legal functions, or by court order.
When the information comes from a public source of information.
In cases of medical or health emergencies.
When it is information that is authorized by law for historical, statistical, or scientific purposes.
When the information is related to the civil status of people.

Rights of children and Teenagers

The processing of data of minors is prohibited, except for the data that is public.

The rights of minors will be exercised by the persons empowered to represent them.

The eventual treatment of the data of minors will be supported by the consent granted by the legal representatives of the minors.

Information collected from users:

UGame Studio will collect two types of information. Personal and non-personal information.

Non-Personal Information: It is anonymous and non-identifiable information. UGame Studio does not know the identity of the User who enters the website for the first time without logging in or registering as a User. Non-personal information is classified into technical information and behavioral information, as detailed below:

Technical information

Type of operating system (Windows, Linux, etc ..)
Browser type (Explorer, Firefox, Chrome, Safari, etc.)
Screen resolution (for example 800 x 600, 1024 x 768, etc.)
Keyboard and browser language (for example, English)
IP address.
Computer configurations, settings, and any other technical data or similar information.

Behavioral information

Links that the User uses while browsing the page.
Information related to the User's activities on the page, such as the date of entry, time the page is accessed, duration of the page visit, among others.
Any information about the behavior on the page of UGame Studio.

Location information

If the User allows the page to access location services through the permission system used by the mobile operating system, UGame Studio may also collect the exact location of the User's device or the approximate location of the IP address.

Device Information

We may collect information about the User's mobile device, including, for example, hardware model, operating system and version, names and versions of files and software, preferred language, unique device identifier. , advertising identifiers, serial number, device movement information, and mobile network information.

Registry information

When the User interacts with UGame Studio, UGame Studio collects server logs, which may include information such as device IP addresses, dates and times of access, functions of the web page or the pages visited, web page blocks, and other activities. the system, browser type, and the third-party site or service you were using before interacting with our Services.

Personal Information: It is information that identifies the User and is private. The Personal Information collected by UGame Studio consists of the personal data voluntarily entered by the User and that will be necessary for the provision of the service.

Databases:

UGame Studio acts as Responsible and Delegate for the treatment of the following databases:

UGame Studio User Database.
Database of customers, suppliers, allies, among others.

Each database collects and stores the respective personal information, with prior authorization and in accordance with the purposes established in this privacy policy.

Information gathering:

There are two moments when UGame Studio receives the information:

At the time the User completes the forms on the website.
When the User uploads any other type of information on UGame Studio website or associated platforms.

Transfer of data to third parties

As a general rule, your data will not be transmitted to third parties, except in cases in which we are legally authorized to do so, in case the data transfer is necessary for the establishment of the contractual relationship, or when you have given us your explicit and prior consent to the transfer of data. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

UGame Studio will take all steps reasonably necessary to ensure that your data is treated in a safe way and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Ads:

Users accept that UGame Studio may use their contact information in order to inform them about Offers or Promotions and with their prior authorization send them advertisements and other marketing material, transmitted to the email address provided by the User.

The User can unsubscribe at any time, from the "unsubscribe" option in promotional emails.

UGame Studio is not responsible for the content of advertisements and products delivered or services provided by third parties.

Duties of UGame Studio as responsible for the Treatment

UGame Studio recognizes that Personal Data is the property of its Owner and that he is the only one that can decide on its information. In accordance with the above, UGame Studio assumes the following duties in its capacity as Responsible for Treatment of the Information:

Have the channel to obtain express authorization by the Owner to perform any type of data processing.
Request and keep, under the conditions provided in the Law on Protection of Personal Data, a copy of the respective authorization granted by the Owner.
Clearly and expressly inform Data Holders of the Treatment to which they will be submitted and the Purpose of such Treatment by virtue of the authorization granted.
Guarantee the Holder of the information, at all times, the full and effective exercise of the right of habeas data.
Provide the Data Processor, as the case may be, only data whose treatment is previously authorized in accordance with the provisions of the Personal Data Law.
Inform the rights that assist all the Holders regarding their data.
Maintain and ensure the security of stored Personal Data records to prevent their deterioration, loss, alteration, unauthorized or fraudulent use
Periodically and timely update and rectify the data, whenever the owners of the same report news or requests.
Inform the identification, physical and/or electronic address, and telephone number of the person or area that will have the quality of Responsible for the Treatment.
If there are substantial changes in the content of this Information Processing Policy which may affect the content of the authorization that the Owner has granted to the COMPANY, it will promptly and efficiently communicate the changes before or after take time to implement the new policies.

The temporality of personal data:

The data will be kept as long as there is a treatment purpose.

Once the purpose for which the data was collected has been executed, UGame Studio will proceed to its destruction or return, depending on the case, or to keep it according to the provisions of the law, adopting the technical measures that prevent inappropriate treatment.

Security measures

In the treatment of personal data subject to regulation in this policy, UGame Studio will adopt physical and administrative security measures, which are classified in high, medium, and low level, according to the type of personal data. (public data, private data, sensitive data).

UGame Studio foresees, takes care, and adopts the technical, human, and administrative measures that are necessary to maintain the security of the personal data and tries to avoid its loss, adulteration, access, or consultation of unauthorized third parties, through Industry-standard technologies and internal procedures, including the use of symbols and encryption mechanisms. However, UGame Studio does not guarantee that unauthorized access will never occur.

Likewise, we guarantee that:

UGame Studio has security protocols to access information, storage, and processing systems, including physical measures to control security risks. The system is constantly monitored through vulnerability analysis. The UGame Studio staff that processes personal data executes these protocols in order to guarantee the security of the information.

UGame Studio has the duty to notify Users if there is a security breach within 72 hours of the event.

Access to the different databases is restricted even for employees and collaborators.

All employees and third parties have signed confidentiality clauses in their contracts and are committed to the proper treatment of the databases, in accordance with the guidelines of the Law.

It is the User's responsibility to have all the security controls on their computers or private networks for their navigation in UGame Studio Platforms.

When using the UGame Studio platforms, we may use technologies such as "cookies" (or similar technologies), which store certain information on the computer ("Local Storage") and which allow the automatic activation of certain functions

The cookies used in the service are created per session, it does not include any information about the User, except the session password, which is deleted at the end of the session on the Platform (generally after 15 days). Most browsers allow you to delete cookies from your hard drive, accept cookie blocking, or receive a warning before a cookie is stored. To delete or deactivate the Local Storage option, the User must use the configuration option according to the specific instructions provided by the technology provider. However, if the User blocks or deletes cookies, the User's online experience may be limited.

UGame Studio uses certain third-party cookies each time the User visits the Platform or when he visits other websites that use similar cookies without altering the Platform's service. Third-party cookies are stored only as non-personal information, such as the history of the web pages visited, the duration of your browsing, etc.

Changes:

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on UGame Studio platforms.

Right to Delete your data

Any Owner of Personal Data has the right to request UGame Studio the total or partial elimination of their Personal Data. For this, UGame and the Owner will follow the procedure established in this document (file a request)

The deletion of Data will operate when: (a) the data is not being treated in accordance with the provisions of current legislation, (b) the data is no longer necessary for the purpose for which it was collected or, (c) ) the period of time required to fulfill the purpose for which the data was collected has been exceeded.
UGame Studio may refuse the elimination when: (a) The Holder has a valid and active legal agreement; (b) The suppression of the data blocks judicial or administrative proceedings that are in progress.

Effects

These policies come into effect as of September 16, 2019, and the Databases that contain the information will be valid for 10 years, renewable for equal periods.

Controversies:

All disputes arising out of or relating to these Policies (including its formation, performance, interpretation, applicability, enforceability, or alleged breach) will be exclusively resolved under Colombian Law.

The parties agree to bring the differences to an Arbitration Court in Medellín, Antioquia, Colombia and accept that, that court will be competent to resolve the litigation

Notification and Contact Information of UGame Studio

UGame Studio is located at the following address:

Number: +57 314 5005812

Email address: contact@ugamestudio.com

Website : www.ugamestudio.com

Last Updated April 8, 2020