UGame Studio

Notice of Privacy

UGame Studio is committed to protect the information of its Users. Therefore, UGame Studio respects and protects the data of Users to ensure proper compliance with the Law 1581 of 2012 and Decree 1377 of 2013 of Colombia, by which the constitutional right of all persons to known, update and rectify the information that has been collected about them in databases, and the other rights, liberties and constitutional guarantees referred to in Article 15 of the Political Constitution; as well as the right to inform in article 20 of the Political Constitution of Colombia. The User who uses and enjoys UGame Studio must know and accept the following Privacy Policies ("Privacy Policies").

Our Privacy Policies might be translated to other languages where the Website is localized but the original Policy will always be found in Spanish at In the event of any differences in meaning between the original Spanish version and a translation, the original Spanish version takes precedence. In case of dispute or arbitration only the  Policy in Spanish will apply.

In order to comply with the provisions of the Law 1581 of 2012 and Regulatory Decree 1377 of 2013 and other concordant regulations related to the protection of personal data in Colombia, we allow ourselves to disclose the following information

UGame Studio in the development of its corporate purpose collects the data that is required for the following purposes:

UGame Studio

Privacy Policy

To comply with current legislation on Personal Data Protection Law 1581 of 2012, Decree 1377 of 2013 of Colombia and the General Data Protection Regulation of the EU, UGame Studio, a company located in Medellín, Colombia, regulates data processing of the users of and its associated platforms, its suppliers, contractors and in general any of the data that UGame Studio collects.

When you share your personal information with UGame Studio you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not share your information with UGame Studio, and do not use UGame Studio platforms. This Privacy Policy is part of, and is governed by, the terms and conditions of UGame Studio.

Personal data will not be used at any time for purposes other than those established here. UGame Studio will only use the information for different purposes when that is authorized by law or when the owner of the data authorizes it.

The treatment to which personal data is subjected is mainly due to the development of the corporate purpose of UGame Studio and the related activities that arise from it.

  1. Policy overview:

This Policy intends to establish the criteria that UGame Studio will take into consideration to carry out the Processing of Personal Data  (or "Treatment"). Data Processing (or "Treatment") includes any operation or set of operations on personal data, such as collection, storage, use, circulation, elimination or  transfer of data. During the Treatment, UGame Studio can assume the role of Responsible  for the treatment or Delegate.

When UGame is acting as Responsible, UGame Studio makes decisions about the Personal Data. When acting as a Delegate, UGame Studio follows the orders of the Responsible person.

Specific objectives of the Policy:

  1. Usage of the policy

These policies apply to all personal data collected by UGame Studio.

UGame Studio is a platform that offers a set of tools and components that facilitate the creation of video games in Unity Engine. The UGame Studio platform is made up of its website and other products and services, including  other digital assets: plugins, illustrations, 3D models, sounds, videos, animations, images, and texts. In order to use UGame Studio, the users must read, understand and accept this Policy.

When UGame Studio is collecting personal data, UGame Studio will be acting as the Responsible for the Treatment, and will comply with all the legal obligations.

  1. Recipients of the policy

The Policy applies to all people, who process personal data collected by UGame Studio or that is related to UGame Studio, like:

  1. Definitions

To interpret the Policy, the following definitions must be taken into account:

  1. GDPR:

To comply with the GDPR requirements, UGame Studio:

  1. Authorization for Data Processing

Your personal data may be processed in any other country depending on the location of the suppliers, business partners and other entities that are allowed to  access this information under the conditions of these Privacy Policies. By accessing or using UGame Studio, or by giving us your personal data, you specifically agree to this transfer and any other activity related to it.

The countries where your data might be processed, could include countries that do not have the same standard of data protection as the country from which the information was provided. In this case, UGame Studio will adopt all reasonable measures to guarantee that your data is treated with the levels of protection and security that they would receive in accordance with the GDPR.

UGame Studio will obtain the authorization to treat the personal data. This authorization will be obtained through different means, including a physical document, email, web page or in any other format that makes it possible to prove that the Policy was disclosed and that the owner authorizes the processing of their personal data.

  1. Purposes and Uses of Personal Data:

UGame Studio in the development of its corporate purpose and its relationships with employees, customers, suppliers, creditors, strategic allies, subsidiaries, distributors, among others, collects data that is limited to the data that is relevant and appropriate for the following purposes :

When UGame Studio delivers data of its Users to its Allies or service providers, they must protect the personal data, in accordance with the provisions of this policy. For this purpose, the provision of an audit will be included in the contract or document that legitimizes the sharing of personal data.

UGame Studio will verify that the requested data is necessary, pertinent and not excessive, in accordance with the purpose for which it was requested.

  1. Attention to queries, petitions and complaints:

Every owner has the right to make requests to UGame Studio, free of charge, to know, access, update, rectify, delete information, request data portability and revoke the authorization or to make complaints regarding the Treatment that UGame Studio gives to Personal Data.

The request or complaints must be addressed to UGame Studio, with the Owners full name, the description of the request or complaint, the residence address, the contact telephone number, and the email. The Owner of the information must present and attach  a valid document that proves his identity, as an ID. If you are an Adult: Valid identity document. If you are the successor: valid ID, Civil Registry of Death of the Owner and a Document that proves the successor status. If you are the legal representative and / or attorney: Current ID, Document that proves that you are the legal representative and / or attorney of the Owner and the  Owner ID.

In the event that the request is incomplete, UGame Studio will request the interested person to correct the faults within five (5) business days after receiving the request. After two months from the date of the request, without the applicant presenting the required information, it will be understood that the claim or petition has been withdrawn.

The request will be answered within ten (10) business days from the date that UGame received the request. When it is not possible to attend the request within said term, the reasons for the delay will be reported, with  the date on which the request will be attended, which in no case may exceed five (5) business days following the expiration of the first term.

UGame Studio is located at the following address and you can send your personal data request or claim:

Number:                        +57 314 5005812

Email address:       

Website :                   

  1. Rights of the Owner

This authorization will not be required in the following cases:

  1. Rights of children and Teenagers

The processing of data of minors is prohibited, except for the data that is public.

The rights of minors will be exercised by the persons empowered to represent them.

The eventual treatment of the data of minors will be supported by the consent granted by the legal representatives of the minors.

  1. Information collected from users:

UGame Studio will collect two types of information. Personal and non-personal information.

Non-Personal Information: It is anonymous and non-identifiable information. UGame Studio does not know the identity of the User who enters the website for the first time without logging in or registering as a User. Non-personal information is classified into technical information and behavioral information, as detailed below:

Technical information

Behavioral information

Location information

If the User allows the page to access location services through the permission system used by the mobile operating system, UGame Studio may also collect the exact location of the User's device or the approximate location of the IP address.

Device Information

We may collect information about the User's mobile device, including, for example, hardware model, operating system and version, names and versions of files and software, preferred language, unique device identifier. , advertising identifiers, serial number, device movement information, and mobile network information.

Registry information

When the User interacts with UGame Studio, UGame Studio collects server logs, which may include information such as device IP addresses, dates and times of access, functions of the web page or the pages visited, web page blocks, and other activities. the system, browser type, and the third-party site or service you were using before interacting with our Services.

Personal Information: It is information that identifies the User and is private. The Personal Information collected by UGame Studio consists of the personal data voluntarily entered by the User and that will be necessary for the provision of the service.

  1. Databases:

UGame Studio acts as Responsible and Delegate for the treatment of the following databases:

Each database collects and stores the respective personal information, with prior authorization and in accordance with the purposes established in this privacy policy.

  1. Information gathering:

There are two moments when UGame Studio receives the information:

  1. Transfer of data to third parties

As a general rule, your data will not be transmitted to third parties, except in cases in which we are legally authorized to do so, in case the data transfer is necessary for the establishment of the contractual relationship, or when you have given us your explicit and prior consent to the transfer of data. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

UGame Studio will take all steps reasonably necessary to ensure that your data is treated in a safe way and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

  1. Ads:

Users accept that UGame Studio may use their contact information in order to inform them about Offers or Promotions and with their prior authorization send them advertisements and other marketing material, transmitted to the email address provided by the User.

The User can unsubscribe at any time, from the "unsubscribe" option in promotional emails.

 UGame Studio is not responsible for the content of advertisements and products delivered or services provided by third parties.

  1. Duties of UGame Studio as responsible for the Treatment

UGame Studio recognizes that Personal Data is the property of its Owner and that he is the only one that can decide on its information. In accordance with the above, UGame Studio assumes the following duties in its capacity as Responsible for Treatment of the Information:

  1. The temporality of personal data:

The data will be kept as long as there is a treatment purpose.

Once the purpose for which the data was collected has been executed,  UGame Studio will proceed to its destruction or return, depending on the case, or to keep it according to the provisions of the law, adopting the technical measures that prevent inappropriate treatment.

  1. Security measures

In the treatment of personal data subject to regulation in this policy, UGame Studio will adopt physical and administrative security measures, which are classified in high, medium, and low level, according to the type of personal data. (public data, private data, sensitive data).

UGame Studio foresees, takes care, and adopts the technical, human, and administrative measures that are necessary to maintain the security of the personal data and tries to avoid its loss, adulteration, access, or consultation of unauthorized third parties, through Industry-standard technologies and internal procedures, including the use of symbols and encryption mechanisms. However, UGame Studio does not guarantee that unauthorized access will never occur.

Likewise, we guarantee that:

UGame Studio has security protocols to access information, storage, and processing systems, including physical measures to control security risks. The system is constantly monitored through vulnerability analysis. The UGame Studio staff that processes personal data executes these protocols in order to guarantee the security of the information.

UGame Studio has the duty to notify Users if there is a security breach within 72 hours of the event.

Access to the different databases is restricted even for employees and collaborators.

All employees and third parties have signed confidentiality clauses in their contracts and are committed to the proper treatment of the databases, in accordance with the guidelines of the Law.

It is the User's responsibility to have all the security controls on their computers or private networks for their navigation in UGame Studio Platforms.

  1. Cookies

When using the UGame Studio platforms,  we may use technologies such as "cookies" (or similar technologies), which store certain information on the  computer ("Local Storage") and which allow the automatic activation of certain functions

The cookies used in the service are created per session, it does not include any information about the User, except the session password, which is deleted at the end of the session on the Platform (generally after 15 days). Most browsers allow you to delete cookies from your hard drive, accept cookie blocking, or receive a warning before a cookie is stored. To delete or deactivate the Local Storage option, the User must use the configuration option according to the specific instructions provided by the technology provider. However, if the User blocks or deletes cookies, the User's online experience may be limited.

UGame Studio uses certain third-party cookies each time the User visits the Platform or when he visits other websites that use similar cookies without altering the Platform's service. Third-party cookies are stored only as non-personal information, such as the history of the web pages visited, the duration of your browsing, etc.

  1. Changes:

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on UGame Studio platforms.

  1. Right to Delete your data

Any Owner of Personal Data has the right to request UGame Studio the total or partial elimination of their Personal Data. For this, UGame and the Owner will follow the procedure established in this document (file a request)

The deletion of Data will operate when: (a) the data is not being treated in accordance with the provisions of current legislation, (b) the data is no longer necessary for the purpose for which it was collected or, (c) ) the period of time required to fulfill the purpose for which the data was collected has been exceeded.
UGame Studio may refuse the elimination when: (a) The Holder has a valid and active legal agreement; (b) The suppression of the data blocks judicial or administrative proceedings that are in progress.

  1. Effects

These  policies come into effect as of September 16, 2019, and the Databases that contain the information will be valid for 10 years, renewable for equal periods.

  1. Controversies:

All disputes arising out of or relating to these Policies (including its formation, performance, interpretation, applicability, enforceability, or alleged breach) will be exclusively resolved under  Colombian Law.

The parties agree to bring the differences to an Arbitration Court in  Medellín, Antioquia, Colombia and accept that, that court will be competent to resolve the litigation

  1. Notification and Contact Information of UGame Studio

UGame Studio is located at the following address:

Number:                        +57 314 5005812

Email address:       

Website :                   

Last Updated  April 8, 2020