UGame Studio

Terms and Conditions

Welcome to UGame Studio. UGame Studio is a platform that offers a set of tools and components that facilitate the creation of video games in Unity Engine. The UGame Studio platform is made up of its website and  other products and services, including  other digital assets: plugins, illustrations, 3D models, sounds, videos, animations, images and texts.

The User and any other person using UGame Studio, registered or not registered, will be referred to herein as USER (S). Regardless of whether you are a new or old USER, you are very important to us, so please read the terms of service as they contain important information regarding the USER´s legal rights and obligations when using

These Terms might be translated to other languages where the Website is localized but the original terms will always be found in Spanish at In the event of any differences in meaning between the original Spanish version and a translation, the original Spanish version takes precedence. In case of dispute or arbitration only the terms in Spanish will apply.

To understand these terms and conditions, it is necessary to take into consideration the following


  1. USER: refers to any natural person who, after having accepted this Terms and Conditions, has  registered as a user on the UGame Studio website.

  1.  UGame Studio WEBSITE: refers to the website or any other type of app, which is available to the User so that he can access, browse or create an account that allows him to manage the services offered by UGame Studio.

  1. Payment gateways: these are the payment methods that are integrated into UGame Studio,  so that the USER can make payments for the UGame Studio Standard license, UGame Studio Plus license, UGame Studio Pro license, or any of the services offered.

  1. Unity Editor or Unity Engine: refers to the multiplatform video game engine created by Unity Technologies.

  1. Seat/Initial entry: represents the non-exclusive licenses of use of UGame Studio that are acquired by the USER. When a user purchases a Game Studio license, such as the Game Studio Standard, Plus or Pro license, will start by default an "Initial entry" or “Seat”.  This Initial Entry or Seat of the account is non-transferable and cannot be occupied or used by any other USER, other than the owner of the account.

  1. Digital Assets: refers to the tools available on the website for the management or creation of video games such as, but not limited to: plugins, illustrations, 3D models, sounds, videos, animations, images and texts.

General conditions of UGame Studio

  1. About UGame Studio:

Through this Platform UGame Studio is providing its USERS  with a set of tools  that facilitate the creation of video games in the Unity video game engine platform.

In this document you will be able to know only the general conditions that apply to the services that UGame Studio offers through its website and associated platforms. They do not in any way replace the special conditions of the video game engine created by Unity Technologies.

At UGame Studio we are not responsible, nor have any interference with the particular conditions that Unity Technologies establishes for the provision of any of its services. It is the obligation of the USERS to review the Terms and Conditions of Unity Technologies before hiring any service.

  1. User registration:

Anyone browsing the website is considered a USER. Anyone who uses the website, whether registered or not, must understand and accept these Terms and Conditions including the Privacy Policy of UGame Studio. The User accepts all applicable laws and regulations regarding the access and connectivity to UGame Studio.

If the User does not accept any of the Terms and Conditions, the User should not require a service in UGame Studio Platform in any way.

The Terms and Conditions and Privacy Policy of  UGame Studio may be updated from time to time with or without notice. UGame Studio will make a reasonable effort to notify and publish the Terms and Conditions once they change substantially.  UGame Studio will update the date of the last review, which appears at the bottom of the Terms and Conditions and Privacy Policy.

The User has the responsibility to comply with all laws, regulations, or any other obligations related to the service. UGame Studio recommends the USER to carefully review the Terms and Conditions prior to making any purchase of service.

The USER who connects, accesses or uses UGame Studio, recognizes that the conditions constitute a legally binding and enforceable contract with UGame Studio.

Anyone who enters the website accepts our Cookies Policy.

After making the decision to acquire a license in UGame Studio it is necessary that the USER gets registered in the platform. The USER agrees to provide and maintain accurate, current, and complete information, such as: full name, email, country of residence and password. Personal data will be treated in accordance with our Personal Data Treatment Policy.

The USER agrees that is responsible for taking reasonable steps to maintain the confidentiality of his username and password.

Once the registration process is complete, the USER will be able to access certain functionalities of UGame Studio portals that will allow the USER  to work on the Projects.

The Website is not designed or intended for use by USERS under the age of 18, and our Products and Services may not be purchased by USERS under the age of 18.

The USER can  unsubscribe and be deleted from the website, deleting and canceling the user account.

  1. Services provided by UGame Studio:

At UGame Studio we offer you three types of licenses:

UGame Studio Standard License

UGame Studio Plus License

UGame Studio Pro License

  1. General terms of service:

UGame Studio License

  1. Seats and Team:

The Seats purchased by the USER are for non-exclusive use. Each seat can be assigned to a person authorized by the USER, with the exception of the initial Seat that was granted when  the USER acquired the UGame Studio license. In case of having the need to authorize more people to use UGame Studio, the USER must purchase new Seats.

  1. Payment gateways:

The following payment methods are available in UGame Studio:

  1. Credit card: when making payment by this method, the USER authorizes UGame Studio to charge for: the license fee,  taxes, and all fees that may correspond. All aspects related to the use of the credit card, such as its issuance date, expiration, quota, blocks, etc., will be subject to the agreement between the USER and the financial or banking issuing Entity.

  1. Payments through payment gateways such as but not limited to PSE, PayU or PayPal: When the USER makes the payment by these means, he understands that he uses third-party platforms,  for which the USER will also be required to accept the terms and conditions of  those platforms. UGame Studio is not responsible for the safety of these sites.

  1. UGame Studio Statements:

At UGame Studio we reserve the right to not offer our service if:

  1. We notice that the USER is distributing the tools and components provided by UGame Studio.
  2. We notice that the USER  is using reverse engineering, disassembling or decompiling all or part of the UGame Studio tools.

  1. Prices:

UGame Studio at any time and in its sole discretion, reserves the right to establish, eliminate or review the Service Rates in the Platform.

Any change in the information published on the UGame Studio website, including services, prices, conditions, promotions will be published and will have an effect on future purchases, without affecting, the rights acquired by the User.

  1. Trademark and Copyright

As a User, you accept that UGame Studio is the owner and responsible for the content that it uploads to its websites and apps.

Consequently, every USER must know and agree that:

  1. License to use the UGame Studio Websites and related apps:

As a USER of the UGame Studio portals, you acquire a limited license:

  1. Viability and Functionality UGame Studio:

The viability and functionality of UGame Studio depends on various factors, such as communication networks, software, hardware, service providers and contractors.  UGame Studio does not guarantee that the platforms will work at all times without interruption, or is immune from unauthorized access or error free.  UGame Studio will do everything possible at all times to ensure that the provision and operation of the Platform is in good condition and that the USER can access without any problem.

  1. Advertisements

UGame Studio can integrate ads or sponsored links to the Platform. If a User clicks on the ads can be transferred to a website of an advertiser,  a messages page, information page or to an offer. All information contained in the advertisements belong exclusively to the advertisers. UGame Studio has no representation in these ads, nor has control over those ads. UGame Studio, advertisers or third parties related thereto may be entitled to certain profits of such advertisements. The USER agrees and acknowledges that he has no right or interest, and that will not be granted rights or guarantees with respect to the revenue from the ads.

  1. Links to Third Party Sites

UGame Studio websites and related apps may contain links to third party websites ("Third Party Sites"), which may be suggested by  UGame Studio or shared by any User. The User acknowledge that UGame Studio has no control over such Third Party Sites or the Information of Third Party Sites, and acknowledge and agree that UGame Studio is not responsible for the availability of Third Party Sites, nor for the information, service, content, advertising, products or any materials available on them. The USER further acknowledge and agrees that UGame Studio is not liable, directly or indirectly, for any damage or loss that is caused by Other User of any service, content, products or other materials available through Third Party Sites. The Third Party Sites are governed by their respective Terms and Conditions and Privacy Policy.  The User must know and accept such documents before using Third Party Sites.

  1. Cookies:

When using the UGame Studio platforms,  we may use technologies such as "cookies" (or similar technologies), which store certain information on the  computer ("Local Storage") and which allow the automatic activation of certain functions

The cookies used in the service are created per session, it does not include any information about the User, except the session password, which is deleted at the end of the session on the Platform (generally after 15 days). Most browsers allow you to delete cookies from your hard drive, accept cookie blocking, or receive a warning before a cookie is stored. To delete or deactivate the Local Storage option, the User must use the configuration option according to the specific instructions provided by the technology provider. However, if the User blocks or deletes cookies, the User's online experience may be limited.

UGame Studio uses certain third-party cookies each time the User visits the Platform or when he visits other websites that use similar cookies without altering the Platform's service. Third-party cookies are stored only as non-personal information, such as the history of the web pages visited, the duration of your browsing, etc.

Delivery Policy

Upon completion of the purchase of any license to use UGame Studio, you will gain immediate access to the downloadable files and to the video courses offered on the website.

To access the digital assets obtained, you must log in with your username and password created at the time of registration.

The completion of the download or the beginning of the reproduction of any video of the courses offered in the website of UGame Studio will constitute the delivery of the product you purchased.

If you receive an email from us with instructions to complete the download, receipt of the email will constitute our delivery of the product you purchased.

In the event that you are unable to download the digital products you purchase or do not receive an email from us with instructions to complete your download, you must contact us within 5 days of the date of your order. If you do not contact us within 5 days of your order date, the products you purchased will be considered received, downloaded, and delivered.

Special payment conditions

  1. Withdrawal / retraction

It is the possibility that you have, as a consumer, to withdraw from the purchase made in UGame Studio, in a certain time.

¿When does it apply?

To request the withdrawal, you must submit a request, requesting the withdrawal, within a maximum period of five (5) business days that are counted from the payment.

The request must be sent to the email:

The refund of the money will be made to the same method of payment that USER used at the time of purchase. We may take up to thirty (30) calendar days to make it, which will be counted from the day of the  approval of the request.

  1. Reversal of Payment

It is the possibility that you have, as a consumer, to request for a refund  in a certain time,  under specific conditions.

You must make a request and indicate one of the legal grounds to request the reversal. You can request it when:

You have only 5 business days after you become aware of the situation that motivates the reversal of the payment to submit your request. You must also present the original purchase invoice and indicate the value of the purchase you want to be refunded.

The refund of the money will be made to the same method of payment that USER used at the time of purchase. We may take up to thirty (30) calendar days to make it, which will be counted from the day of the  approval of the request.

  1. Controversies:

All disputes arising out of or relating to these Terms (including its formation, performance, interpretation, applicability, enforceability or alleged breach) or your use of our Website will be exclusively resolved under  Colombian Law. Consumer disputes will be resolved by  Superintendencia de Industria y Comercio or the ordinary jurisdiction of Colombia.

  1. Notification and Contact Information

UGame Studio is located at the following address and the contact information is as follows, the foregoing for the purpose of being notified of any judicial act or of any type.

Number:                        +57 316 788 7198

Email address:       

Website :                   

Last Updated January 26, 2021